Frequently Asked Questions
- You may have been assigned to the Driver Improvement Program (DIP) by the MVA, the Court, or an Administrative Law Judge.
- You may have received your first moving violation while holding a provisional license.
- You may be suspended or revoked - and need the Driver Improvement Program (DIP) to get your suspension lifted or to get reinstated.
- If you are revoked, you will need to complete the program as part of your reinstatement process. You will not have a referral letter telling you to complete the program by a certain date.
- In all of the other instances involving an MVA referral letter, you will need to complete the program by the Completion Date (Due Date) listed on your letter or you will be suspended until you finish the program.
You must take the final test either "in-person" (at one of our test areas) OR virtually (from home) using Zoom. The 'Test Areas' link is in the menu section above.
Click here for information on testing.
You will receive your Certificate of Completion after you have passed your 10 to 15 minute final test, which you will take either in-person or virtually. Keep in mind, we transmit your completion information electronically to the MVA the same day. Your driving record is updated within an hour after the final test.
You can click here for information on testing.
The cost of the Driver Improvement Program (DIP) is only . You will pay this fee after you have passed the final test.
The Test Areas link is in our menu section above.
You may also click here for information on testing.
You can complete the course at your own pace logging on and off as many times as necessary to complete the course. However, keep in mind, the MVA or court has probably given you a deadline or due date by which you need to complete the course. Remember: Completing the course includes taking the final test either virtually or in-person and making your payment.
There are NO special system requirements or downloads necessary to take this online course. You will need to have JavaScript enabled on your Internet browser to view some of the features in the course. If you don't know what this means, don't worry!! Most browsers (like Microsoft Edge, Google Chrome, Firefox, etc.) are JavaScript enabled already by default. So unless you have manually disabled JavaScript yourself, you will be fine.
- To begin, return to our home page and click on the "Sign Up" button or on the "Sign Up (New?)" link in our menu section.
- Select your course.
- Fill out the registration form.
- Review the information and click on the "register" button.
- The list of sessions will appear. Click on the "start course" button to begin learning!
No; you can log-in, re-enter, and take the course using any computer or device with any type of Internet connection.
You can either go to our home page and click the 'Log In' button (under "Returning Student?") or you can click the 'Log In (Returning?)' link in our menu section. Then you will just enter your First Name, Last Name, and Birthday and click the "Login" button to resume the course. Don't worry, our student progress monitoring feature will allow to pick up exactly where you left off.
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If you fail to receive a passing score of 80% or better on the final test, the MVA requires that you wait at least 24 hours before you will be allowed to re-take the test. This applies to BOTH classroom and Internet, and ALL schools. We will not collect your fee until you pass the test.
You may go back and review the course online for FREE until you pass the final test.
Yes, you can. See question #1 for more details.
YES, the MVA will absolutely be notified in time. We transmit your completion information electronically to the MVA the same day. Your driving record is updated within hours. BUT REMEMBER, 'course completion' means finishing the online sessions AND also taking your final test.
You can click here for information on testing.
Click here to read your roles and responsibilities as a participant.
Refund Policy: Any student who has taken the wrong course will receive a full refund.
Cancellation Policy: Our policy is not to cancel unless there is an extreme weather condition. In this situation, the cancellation will be posted immediately to the Test Areas page under the corresponding test location.